Office - How to report an issue
Say the title, category, priority, asset, and what happened. A photo in the chat stays on the ticket. Yes files it.
Sandeep Jaiswal·5 November 2026 · 1 min read
On the office door, tap Report an issue.
Ampy needs a title, a category, a priority, the asset name, and what happened. Categories are Hardware, Software, Electrical, and Facility. Priorities are Low, Medium, High, and Critical. If one of those is missing, it asks once. A photo you attach in the chat is saved on the ticket.
Yes files the ticket under your login and returns the link. That link opens the ticket on My tickets. Office assigns the person. Ampy does not pick someone or promise a date.