UrbanStall - How to refund an order
A territory partner refunds an order or a duplicate capture after a yes. Ampy does not mark the order paid.
Sandeep Jaiswal·5 November 2026 · 1 min read
Name the order and say refund. A duplicate capture needs that order id as well.
Yes sends the refund. Ampy does not mark the order paid, and it does not invent an amount. An order outside the territory is refused.
A shopper's own "charged twice" chat does not refund. That door only reports the finding. The refund sits on the territory door.