UrbanStall - How to find an order
A territory partner looks up an order in their city. An order outside the territory is refused. Ampy does not mark an order paid.
Sandeep Jaiswal·5 November 2026 · 1 min read
On the territory door, tap Find an order. Give the customer's phone and today's date when you have no order number. Ampy returns the order number it finds. Then use that number.
An order outside this territory is refused. Say that, and do not try a different phone to get around it. Ampy does not mark an order paid.
A double charge is Double payment, with the date or the order. That check is a finding. A refund is a separate yes, on Refund an order.